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Due to the ongoing impact of the COVID-19 pandemic on supply chains, many of our manufacturer’s estimated lead times are temporarily longer than in the past, as well as subject to occasional extra delays without notice.
Please inform your customers accordingly to ensure reasonable expectations. California Faucets updates their estimated lead times regularly at:
No time for a CEU presentation, but would like the credit (and knowledge)? You can now easily take the California Faucet’s CEU course online! CLICK HERE to get started.
From our hands to your home™
We handcraft our faucets one-at-a-time because you're one-of-a-kind. In a world of mass-produced one-size fits-all, California Faucets offers fittings that fit you. No matter which of our products you choose, you're assured that each is made-to-order and customized as you like. Using materials sourced to stand the test of time, then artisan finished and assembled by hand in our Huntington Beach factory, every California Faucets product is unique. Just like you.
NEW CUSTOMER SUPPORT PROCEDURES TO IMPROVE OUR SERVICE!
These new phone system and email procedures that will properly route your calls & emails for better service:
Use email@example.com for all Purchase Orders, Inquiries, etc.
Use firstname.lastname@example.org for all inquiries related to Tech Support
Use email@example.com for all requests for RMA/RGAs
For all other Customer Service related inquiries, please use firstname.lastname@example.org
Please do not cc any individual customer service representatives when emailing us as the system cannot track those emails and it will slow us down by creating double work!
Thank you for your cooperation and continued support. The new phone and CRM system will help us help you!