In Pennsylvania

CALIFORNIA FAUCETS -  Posted: 04/06/20

PLEASE READ THIS LETTER FROM JEFF SILVERSTEIN AT CALIFORNIA FAUCETS ABOUT THEIR COMPANY OPERATIONS DURING THE COVID19 PANDEMIC 

Dear Select Dealers:

I hope that everyone is staying safe and healthy.  We understand that everyone is operating under difficult circumstances while navigating this unprecedented and rapidly changing situation.  We are doing our best to be a good business partner, a valued supplier, and an overall good world citizen during this difficult COVID-19 crisis.

I want to take a moment to update the current status of operations at California Faucets, Dezi Home and PVD Coatings.  While we could try to argue that we meet the “technical” classification of essential, we cannot in good conscience put our employees at risk of exposure, nor the community-at-large.  We believe we need to err on the side of protecting lives rather than short term commerce.  For these reasons, we have elected to continue to keep our production facility closed in accordance with the State of California “Stay at Home” order.

However, we continue to work remotely and have a very minimal staff in the factory to continue serving urgent needs (e.g. roughs, cartridges, etc.).  Please note:

  •  We have bolstered the ability for more of our customer service staff to work from home in order to give you more prompt service. 
  •  We have updated lead time information for visibility on projected lead times once we are able to reopen at https://www.calfaucets.com/covid19-lead-times
  •  We continue to fulfill and ship essential repair parts, cartridges, rough valves, etc.
  •  While we have rough valves in stock and can ship them, we may not “allocate” larger stocking orders to ensure we have sufficient supply available for everyone (we don’t want our rough valve area to look like your local supermarket toilet paper shelf 😊).
  •  We cannot accept returns at this time as there are no personnel in the factory to receive and process them.

 In addition, please note the following important contact information to reach our team working from home:

  •  For new orders:  We will continue to receive and process new orders via email only at orders@calfaucets.com.  We will enter them as usual and you should receive an emailed order confirmation as always, but we will not begin production until the factory re-opens.  
  •  For all customer service-related questions:  info@calfaucets.com.  We will respond to you as swiftly as circumstances will allow, so thank you for your patience and understanding.
  •  For technical questions:  techsupport@calfaucets.com.  If you need to speak directly to a technician, please include a phone number, and the on-duty technician will contact you.
  •  For accounting questions:  victorn@calfaucets.com.

 In the meantime, don't forget to sanitize, wash your hands, and maintain social distance in accordance with the guidance from scientific experts.

 Stay Safe, 

 Jeff Silverstein

President & CEO

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 04/04/20

Please CLICK HERE to read this important letter from Hib Johnson at The Furniture Guild regarding their company operations during this COVID19 pandemic. 

FutureClassics - Posted: 03/24/20

Future Classics currently has approximately 300 bathtubs, and even more basins, in stock in their Charleston, SC,  warehouse, with more inventory on the way.  The warehouse is open and shipping!   

Additionally, they have introduced an even more generous “spiff” program; please email us at dan@creativebathsales.com, if you would like to receive a copy.

CALIFORNIA FAUCETS -  Posted: 03/23/20

Click here to read this important message from Jeff Silverstein at California Faucets about their factory closing.

Accounts can check on orders during this pandemic by using info@calfaucets.com as stated in the letter.  There is also an email for technical help: techsupport@calfaucets.com that everyone can use.

The factory remains shut to protect the health of over 150 factory workers. 

CALIFORNIA FAUCETS -  Posted: 03/20/20

This email was distributed today

CALIFORNIA FAUCETS WILL BE CLOSED INDEFINITELY STARTING TODAY,
FRIDAY, MARCH 20
 .

As many of you have already heard, the Governor of California, Gavin Newson, has issued an executive order (https://covid19.ca.gov/img/N-33-20.pdf) mandating that the entire state must “stay in place” except for critical services such as food and medical care.
 
What does this mean to you? California Faucets doesn't know how long the factory will be closed. The phones at this point will not be answered by humans: they are in the process of putting in place a voicemail system remotely. We will let you know when this system is up and working.
 
As this health crisis continues the Creative Bath Sales Team is here to help you with any questions or concerns.

Please stay safe and healthy!

CALIFORNIA FAUCETS -  Posted: 01/07/20

No time for a CEU presentation but would like the credit (and knowledge)?  You can now easily take the California Faucet’s CEU course online!  CLICK HERE to get started.

**************************************************************************************

 

Have a client looking for a large showerhead?  But they want it to be sleek and ultra-thin? 

And available in over 30 finishes?  CLICK HERE to find your answer!

CALIFORNIA FAUCETS -  Posted: 11/22/19

California Faucets has introduced Mulholland StyleDrain, the first of four new drain styles by renowned Beverly Hills interior designer Christopher Grubb for the company’s patented, award-winning StyeDrain® collection.

CLICK HERE to see the drain and read what KBB Online reports

CLICK HERE for more info from KB Resource

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 11/20/19

Want to learn more about the new “Guilder” series from The Furniture Guild?  Visit their website homepage, scroll to the bottom and click “Downloads” to access Pricing, Installation instructions and four new videos. 

Or, click on this link: https://files.thefurnitureguild.com/s/Albo7Aa33aWL3YP?path=%2FGuilder

____________________________________________________________________________________________

What's new in bathroom furniture design? Elegant detailing; such as the new inlays from The Furniture Guild. 

CLICK HERE to see it featured DPHA Connections Newsletter...

CALIFORNIA FAUCETS -  Posted: 11/04/19

 

California Faucets has new StyleDrain™ grids coming out designed by Christopher Grubb. 

CLICK HERE to read all about it.

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 11/07/19

CLICK HERE to view spectacular new products and features from The Furniture Guild!

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 11/04/19

Click Here for details regarding the upcoming Furniture Guild price changes

CALIFORNIA FAUCETS -  Posted: 10/02/19

Please CLICK HERE to read the Sept 30 update on the ERP Software Implementation progress from Jeff Silverstein at California Faucets.

Please note that, while tremendous progress is being made towards getting back to our Estimated Lead Times, the factory is still asking for 2-3 more weeks on average.  We’ll let you know when they are back to our usual ETA’s.

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 10/02/19

Once again, The Furniture Guild is happy to announce a shortened lead time on all metal vanities!  

Furniture Guild Lead Times as of October 1, 2019

100/200/400/500 Series: 4-6 Weeks

Automotive Finish Vanities: 6-8 weeks

600 Series and ALL metal (including bases & frames, 295 Edwin & 505 Josie): 8 weeks

** All custom orders or orders in which drawings have been requested add 1-2 weeks for CAD drawings – Once signed drawings are received, standard lead time will resume 

 CLICK HERE to see a revised Lead Times pdf.

CALIFORNIA FAUCETS -  Posted: 09/26/19

CLICK HERE for a New Products Guide just released by California Faucets. All products are available for ordering now. 

Please keep in mind that estimated lead times on these and all products are longer than usual as the new software implementation is in the works. 

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 09/17/19

CLICK HERE to see the new and improved lead times from The Furniture Guild. 

Due to new production methods and the hard work of their production team, they have been able to shorten their metal lead times!

CALIFORNIA FAUCETS -  Posted: 07/10/19

California Faucets ERP Software Implementation Update:

As California Faucets enters week 2 of their new ERP Software implementation, we continue to be encouraged by the progress they have made.  

Behind the scenes, they are working feverishly to ensure that our customers have as little disruption to their business as possible.  Most of you will not experience any significant difference between the old system and their new and improved system.

However, we appreciate your patience if you do experience any delays in receiving your orders. 

Please CLICK HERE to read an update letter from Jeff Silverstein, President & CEO.

FutureClassics - Posted: 06/28/19

Sometimes a trucking company accidently damages a tub in transit.  Here is one such example, their beautiful Vivane model. 

Now they now have a perfect VIVIANE tub again!

 

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 06/21/19

The Furniture Guild has revamped their printed Catalog pages and are in the process of distributing out materials over the next month.

These will replace all old catalog tabs and pages as there are too many photos and information for discontinued products.

In the meantime, here is the link where the new Catalog pages can be viewed in PDF format:

https://files.thefurnitureguild.com/s/Albo7Aa33aWL3YP?path=%2FCatalogs 

Important: The 2018 price book is still in effect so that should be left in the binders. They are working on the next price book, which will be labeled 2020 Pricing; due out by October.

We are told there are some amazing new products coming!

CALIFORNIA FAUCETS -  Posted: 06/17/19

 

CLICK HERE for a quick reference dimension guide for California Faucets main kitchen collection of faucets. It might be a very handy tool for you!

CALIFORNIA FAUCETS -  Posted: 06/13/19

We’re pleased to announce that California Faucets has just received a Telly Award for their video “Bath Time”!  

The Telly Awards honors excellence in local, regional, and cable television commercials, as well as today’s most exciting digital videos for all screens, as voted on by The Telly Awards Judging Council—a group of over 200 working industry leaders.

The California Faucets video features the increasingly popular Descanso Series tub filler, widespread faucet, and shower system and reprises a version of the catchy tune from their previous award-winning video “Aqua Pella.” 

CLICK HERE to view more details on the Press Release.  Please CLICK HERE to email us if you want to learn more about how you can use this video in your showroom marketing.

CALIFORNIA FAUCETS -  Posted: 06/11/19

…get a grip!  So let’s talk Grab Bars.  😊

Slippery surfaces can make shower enclosures and bath tubs rather treacherous at times so a WELL-placed grab bar can help prevent accidents for all ages.

I know, I know…grab bars have been a little bit ugly in the past! 

But not now!!

California Faucets NEW decorative grab bars:

TEN different style options to complement each of our faucets series (we love details just like you).

TWENTY-EIGHT finishes.

Various lengths (12” – 48”).

Valsan -  Posted: 06/06/19

Introducing Valsan's 2019 Catalog and Price List!


Here are some of the changes to our policies and offerings:
  • Minimum order has been eliminated
  • Drop ship fee to a residence has been eliminated
 
New additions to our existing collections including:
  • Paper Towel Holder
  • Single Perpendicular Towel Bar
  • Double Perpendicular Towel Bar
  • 9 inch Towel Bar
  • 12 inch Glass Shelf
  • Glass Shelves and Grab Bars to our Kingston Collection
  • Free Standing Soap Dispenser to our Pombo Essential Collections
  • Additional Finishes including Matte Black, Polished Brass, Unlacquered Brass and Gold to most collections
 
New Collections:
  • Axis - Contemporary
  • Industrial - Loft Inspired
  • Olympia - Traditional
  • Custom Design Solutions - If you don't see something - say something!!

Dezi Home -  Posted: 06/06/19

CLICK HERE to see the ultimate bath rack from Dezi Home. 

It is adjustable, won’t slip off the tub with its rubber gromets and holds a tablet nicely!

CALIFORNIA FAUCETS -  Posted: 05/24/19

In the interest of communicating accurate lead time information to our customers, we would like to inform you of the following two issues from California Faucets:

  •  The current inventory of ribbon spouts-- used in the 72 and 78 Series-- are not meeting their strict quality standards when it comes to polished finishes.  Therefore, they are temporarily not accepting orders for any 72 or 78 Series faucets in polished finishes until further notice.  These finishes include:  Polished Chrome, Polished Nickel, Polished Brass, Lifetime Polished Gold, French Gold, and Black Nickel.  The 72 and 78 Series may, however, still be ordered in all other finishes.
  • The current inventory used in their Deluxe Angle Stop program is not meeting their normal quality standards.  In an abundance of caution, they are not shipping any pending orders, nor accepting any new orders, for all finishes until further notice.  The affected SKU’s are: 9000, 9001, 9004, and 9005 and also Angle Stop Kits that contain the affected SKU’s: 9820 to 9834, 9851, & 9853.

 California Faucets apologizes for this inconvenience and would like to assure their valued customers that they are working diligently to resolve the above issues. 

Thank you for your patience and understanding.   

CALIFORNIA FAUCETS -  Posted: 04/29/19

We are deeply sorry to let you know that Fred Silverstein, the beloved founder of California Faucets, unexpectedly passed away last night.  

For those of you who were fortunate enough to know Fred, you know what a truly special human being he was and what a loss it is; not only for family, friends, and community, but for employees and the industry at large.  We are both deeply saddened and enormously grateful for the legacy he leaves behind. 

In honor of Fred, the factory will be closed tomorrow (Tuesday, April 30) and will re-open on Wednesday. 

Your understanding is greatly appreciated.

CALIFORNIA FAUCETS -  Posted: 04/25/19

 

The sleek and contemporary ultra-thin showerheads from California Faucets made the “101 Top Plumbing Products” list from Building Design & Construction! 

CLICK HERE to see read more.

California Faucets continues to receive awards and industry recognition for ground-breaking products. 

CLICK HERE to read about the 77 Series Morrow Bay series and its “floating handle!”

CLICK HERE to read how California Faucet’s ZeroDrain is a money-saving product.  (Hint: Installation time and ongoing maintenance)

CALIFORNIA FAUCETS -  Posted: 04/23/19

A brief discussion on whether to select Living Finishes or PVD Finishes for your faucets…

Living finishes are uncoated metal; they’re beautiful, like a fine piece of jewelry.  But they will uniquely age and change over time.  Finish care instructions must be followed!

PVD finishes, or Physical Vapor Deposition, come with a lifetime guarantee against tarnishing.  Super-hard and molecularly bonded, PVD is by far the most durable finish available.

Why select a PVD finish?  After all, the most commonly heard objection to PVD is “Living Finishes are more beautiful.” 

This is true.  From a purely artisan point of view, many clients say they look better when compared to PVD finishes.  However, once PVD finishes are installed in the bath or kitchen, there will be no side by side comparisons so the PVD finish will look good and remain stable for many, many years.  Not so with Living Finishes!

Living Finishes constantly change (patina) and require much more care if you want to avoid an uneven or “blotchy” look.  When more than one Living finish faucet is installed in the bath or kitchen, they can even look very different from each other!

For a more even look, faucet wax should be applied to Living Finishes ASAP after installation.  Plumbers usually have chemicals on their hands, which transfers directly to the uncoated metal of Living Finishes during the installation.  This will affect the patina process where they touched the faucet.

Additionally, faucet wax should be reapplied on a regular basis.  Living finishes are a commitment that must be explained and understood during the sales process.

On the other hand, PVD requires little care.  It is like an inexpensive insurance; pay a little more now for the faucet but you are covered with a lifetime guarantee against tarnishing.

California Faucets offers 13 PVD finishes, more than any other Manufacturer we know of!   Consider a PVD finish like Carbon (CB) or Mocha Bronze (MOB), when thinking about using a Living Finish like Oil Rubbed Bronze (ORB).

Another common complaint we hear from Homeowners is “no one told me what will happen to my Living Finish!”  Let’s be sure to continue to educate clients on the differences so they know what they are buying.  Otherwise, we increase our chances for a finish complaint and loss of good will.

CALIFORNIA FAUCETS -  Posted: 04/11/19

 

From California Faucets - the CF Descanso high spout in the ANF finish with black carbon fiber cross handles!

Click Here for more pictures.

CALIFORNIA FAUCETS -  Posted: 04/03/19

California Faucets had a record setting month in March; we thank all our customers for their support! 

We are also pleased to report that despite the wonderful spike in volume, we currently do not anticipate significant delays in shipping, with one exception... 

The only item that currently merits mentioning is our Terra Mar 78 Series ribbon spout (formerly the 72 Series).  We are unfortunately experiencing some spot outages and delays on the 78 Series lav and vessel faucets.  The delay on this particular series faucet may range anywhere from 0-4 weeks.  

CALIFORNIA FAUCETS -  Posted: 03/06/19

Here is how an overflow in a Bathroom Lavatory Sink works; shown using the California Faucets innovative ZeroDrain™ pop-down drain. 

ZeroDrain™ works with any Bathroom Sink with a built-in overflow, as shown, is easy to install and even easier to clean!  No linkage to undo as with typical pop-up drains.

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 03/04/19

It’s finally here! The Furniture Guild office is moving into their new location. They will be under the same roof as their production team, which means they will be able to serve you even better! The move is happening the morning of Friday March 8th. They are hoping to be back up and running, at least email if not both email and phone, by 12 pm. If you have any questions please feel free to give them a call before then.

 Thank you all for your support of The Furniture Guild! We wouldn’t be here without you!

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  Posted: 01/31/19

Take a look at what The Furniture Guild’s MB5 metal base looks like on a Riva vanity.

CALIFORNIA FAUCETS -  Posted: 12/19/18

Singing In The Bath Was Never This Much Fun!

CLICK HERE to view the new 30 second TV commercial from California Faucets!   

It’s an innovative 30 second fantasy video that imagines what can happen when you take a bubble bath surrounded by handcrafted California Faucets fittings

THE FURNITURE GUILD (Covered in NY, CT, NJ, E PA, AZ, LV )-  -  Posted: 12/13/18

Please be advised that The Furniture Guild is currently running a 16 week lead time on all metal vanities. This includes the following vanity series:

  • 292 – Henley
  • 295 - Edwin
  • 505 – Josie
  • 605 – Paxton
  • 610 - Winston
  • 615 - Alton
  • 620 – Avant
  • 621 - Avento
  • 600 – metal mirrors
  • MB – All Metal Bases
  • FRAME1 Options

With that said, they will have to push back the original estimated ship dates on the order confirmations that have already been sent out. We apologize for the delay and for any inconvenience this may cause.

Please rest assured that their production team is doing all they can to produce the highest quality products in the most timely manner possible. They push to maintain the highest of standards on all of their vanities and their talented metal team is working tirelessly to streamline the process. 

This delay is only temporary as they settle into their new plant. 

THE FURNITURE GUILD -  Posted: 12/1/18

FG’s new 193 / 293 “Lydia” design.  Note the ¼” metal trim on the doors. 

Pricing is the same as the 280 “Stephen” design; always a popular price point.

Below is a photo from The Furniture Guild factory of a Lydia wall mounted version.  It features a single drawer like

the wall mounted Stephen.  This is a less expensive option with metal integration.  Shown in Harbor Gray and Satin Brass.

THE FURNITURE GUILD IS THE “ONLY” COMPANY THAT….
1. Has a Lifetime guarantee
2. Custom made one at a time just for the customer
3. Signed and dated by the craftsman
4. Always used formaldehyde free furniture grade plywood
5. All finishes are Greengard Certiied
6. 50 finishes available
7. Custom stain and paint finishes color matched
8. Custom sizing available
9. 45 Styles in both Transitional and Contemporary designs
10. 5 configurations in 14 sizes on all designs
11. 22 options available
12. 8 Styles of metal bases for wall hung designs in 7 finishes
13. Tops and sinks available in 5 different materials
14. Medicine Cabinets that match the vanity (not aluminum)
15. Frameless MC available as semi recessed custom
16. Frameless MC metal finger pulls available in 7 finishes
17. Transitional interiors finished to match exterior finishes
18. Pure bond substructure used in contemporary wall hung
      designs that will support 750 lbs.
19. Custom decorative hardware made in house.
20. Rarely do we say “NO” to a customer

THE FURNITURE GUILD -  Posted: 11/28/18

The Furniture Guild has updated their Production lead times!

100/200/300 Series (not including 295-Edwin or 292-Henley): 4-6 Weeks 

400/500 Series (not including 505-Josie): 6-8 Weeks 

600 Series/505 Josie/292 Henley/295 Edwin & All Metal Bases & any FRAME1 upgrade: 12 Weeks 

CAD Drawings for Custom Orders: 1-2 Weeks 

Please note that production lead times do not start for custom orders until the drawings have been approved and signed.

Holiday Closing Schedule: 

The Furniture Gild will close at 5 PM (EST) on Friday, December 21 and re-open on Wednesday, January 2.

We hope you have a nice holiday season!

CALIFORNIA FAUCETS -  Posted: 11/21/18

The 2018 Dealers' Choice Award Voting is Running Through December 15th

DPHA manufacturers are market and design leaders. Their offerings represent best-in-class products that DPHA believes deserve recognition.  That's why the DPHA Awards Committee added the Dealer's Choice Award a few years ago. This award - that was announced at this year's conference for 2017 and which was the California Faucets Morro Bay Single Hole Faucet - was added to place new products in front of the staffs of every DPHA dealer. 

THE FURNITURE GUILD -  Posted: 10/19/18

Here are the current Production Lead Times for The Furniture Guild:

100/200/300 Series (not including Edwin or Henley): 4-6 Weeks

 400/500 Series (not including Josie): 6-8 Weeks

 600 Series/505 Josie/292 Henley/295 Edwin & All Metal Bases: 10-12 Weeks

 CAD Drawings for Custom Orders: 1-2 Weeks

 Please remember that production lead times do not start for custom orders until the drawings have been approved and signed